Ka Makana at Hoakalei CA

Ewa Beach, HI 96706

Have a Question?

Should you have questions, concerns or need clarification, you may contact the Ka Makana Swim Club Office at (808) 312-4603 or kamakanaswimclub@hawaii.rr.com.

Frequently Asked Questions

What is Honolulu 311?

Honolulu 311 is the official mobile application for the City & County of Honolulu, Hawaiʻi. Honolulu 311 provides a free, simple, and intuitive platform empowering people to report abandoned vehicles, public roadway parking infractions, public roadway potholes, broken street signs, cracked sidewalks, illegal dumping, vandalized/broken signs and more via your smartphone. Once your request is submitted, your request is reviewed by the appropriate City Department and the work is assigned or scheduled. Estimated times to complete vary by request. If you sign up for an account, the City will send you updates as work is completed on your request.

Abandoned or Derelict Vehicles: Honolulu 311

Public Roadway Parking Infractions: Honolulu 311

Sidewalks: Honolulu 311

If the area from the curb (or road edge in the case of unimproved sidewalk setback) to the private property line shows evidence of being cracked, uplifted, blocked by overgrowth, obstruction (other than by vehicles which Honolulu Police Department handles via 911), or hole, please submit a report via the Honolulu 311 mobile application and/or call the Housing Code Section, Department of Planning and Permitting at (808) 768-8118.

Street Trees: Honolulu 311

For placement, replacement, trimming, removal, relocation, or donations of city trees, handled by the Department of Parks and Recreation Division of Urban Forestry, please call (808) 971-7151. For more information view Guidelines for Inquiries Relating to Trees.

Feral Chicken & Rooster Program: Sandwich Isle Pest Control

The city announced that private property owners are now able to utilize a new cage and disposal service with the city’s designated contractor, Sandwich Isle Pest Solutions. City officials say the service is open to property owners of all types and requires them to work directly with the vendor by calling (808) 456-7716, or making an online request by visiting https://www.sandwichisle.com/.

Barking Dogs: Hawaiian Humane Society

It’s against City & County of Honolulu law for a dog to bark constantly for 10 minutes, or unprovoked for 30 minutes on and off, to the disturbance of others. The Humane Society helps to resolve complaints by working with pet owners on how to remedy the situation. Quiet neighborhoods are important for all. Unresolved and persistent barking can lead to fines and court appearances.

Ka Makana Swim Club Registration Appointments: SignUpGenius

Ka Makana Swim Club Facility Rental Appointments: SignUpGenius

Ka Makana Swim Club Tennis/Pickleball Reservations: SignUpGenius

Important Local Phone Numbers:

312-4603 Ka Makana Swim Club

836-0911 Associa Hawaii

1-800-685-0444 Associa Emergency Line

593-9100 Hawaiiana Management (Ka Makana Townhomes)

762-8200 Hoakalei Resort CA (Master Association)

888-464-1545 Haseko Customer Service

282-4268 Angel’s Site Management Solutions (Violations)

748-5000 Board of Water Supply

748-5872 After Hours Board of Water Supply Emergency

548-7311 Hawaiian Electric Company

548-7961 Hawaiian Electric Company Service Calls

855-326-5115 Spectrum (Ka Makana phone/cable/internet)

490-5793 Allied Universal Security (Ka Makana Security)

306-9303 Tow4Sho (Ka Makana Private Tow)

830-6344 The Davey Tree Expert Company (Ka Makana Landscape)

832-7474 Ferguson (Garage Light Fixtures)

778-6789 FHR Services (Garage Light Sensor Repair)

689-9625 Wai Kai Hale Club

515-7873 The Lineup at Wai Kai

900-3579 The Lookout Food & Drink

853-4343 Hoakalei Country Club

Public Schools / Kids Clubs & Programs:

307-2300 Ewa Beach Elementary

689-1380 Keone’ula Elementary

687-9500 Ewa Makai Middle

689-1250 Ilima Intermediate

689-1200 James Campbell High

689-4182 Boys & Girls Club Hale Pono

City & County of Honolulu Phone Numbers:

768-3202 Bulk Item collection

768-3346 City/County Facility Maintenance (Street Signs)

733-4300 Civil Defense

955-8300 Crime Stoppers

455-1725 Dead Animal Pick up

768-3100 Driver’s License – Kapolei

911 Fire/Police

689-1204 Library – Ewa Beach

532-7700 License Registration

973-5286 Nation Weather Service – Oahu

768-3003 Park Recreation Programs

723-7162 Police Department – Kapolei Station

768-7777 Pot Hole Hotline

768-3980 Property Tax

768-7272 Sewer Hotline

772-1213 Social Security Office – Kapolei

768-8387 Street Usage Permit (Storage Containers)

800-275-8777 United States Postal Service

What is the Ka Makana Trash Collection Schedule?

The City and County of Honolulu Department of Environmental Services Refuse Division provides the automated collection of household trash (gray, blue, green carts). The City and County of Honolulu Department of Environmental Services Refuse Division collection schedule and regulations can be found by visiting https://www.honolulu.gov/opala.

How do I schedule a bulky item pickup appointment?

The City and County of Honolulu Department of Environmental Services Refuse Division bulky item pickup scheduler can be found by visiting https://www.honolulu.gov/opala.

May I use my home as an AirBNB? Are short term rentals permitted?

No. Per Article 2 Section 1 of the KMCA House Rules, “The Units may be used for residential purposes only. The Units may not be used for transient or hotel purposes.” Anyone in violation of this rule should be reported directly to the City and County of Honolulu – complaints@honolulu.gov or online at http://www.honolulu.gov/csd/concern.html. Please refer to the Association's Short Term Vacation Rental Policy for additional information.

Can I park my vehicle in the service lane?

No. All service lanes, driveways, roadways and pathways must not be obstructed or used for any recreational purpose or any purpose other than ingress or egress, violators are subject to immediate towing. Parking in any portion of the service lanes is prohibited and is subject to immediate towing. Should residents be in active loading or unloading of vehicles in these areas, vehicle flasher must be on and the vehicle driver must be in the immediate area.

My vehicle was towed, where do I go to pick it up?

The Ka Makana Community Association has authorized Tow 4 Sho Towing to tow vehicles from all private service lanes, guest parking stalls, and parking lots when vehicles are in violation of parking rules and regulations. Tow4Sho Towing is located at 91-222 Olai Street, Kapolei, HI 96717 and is open 24 hours a day. You may call (808) 306-9303 to verify tow. Please note, this does not apply to public roadways, as those vehicles are towed by HPD.

Do I need to make a reservation for my party at the Ka Makana Swim Club?

Per the Ka Makana at Hoakalei Pool & Hot Tub Rules, each residential unit shall not have more than (5) guests at any time in or about the pool facility, with the exception when paid rental of pool area is in effect. Reservations may be made for Areas 1, 2, 3, and 4 up to twelve (12) months in advance upon availability. At least a 72 business hours prior notice is required to make a reservation. Rental Application with Rental Fee will be due at the time of reservation – available on “Resident Information” page of our website. Only (1) rental area per household per day. Only (2) cabana rentals are available per time slot (AM/PM). Number of guests includes children. The Swim Club is for the exclusive use of Ka Makana Community Association Homeowners who are listed on the property deed and their guests. Tenants must be listed by the Homeowner as “Head of Household” with a current Homeowner Transfer of Privileges Form in order to reserve the Swim Club Facility. Host/Renter must be a resident and at least eighteen years of age. The Host/Renter is required to be present throughout the rental period including set-up and clean up periods until the last guest vacates the premises.

Where is my mailbox located?

The Ka Makana Community Association does not maintain mailboxes or have a list of individual mailbox locations. In order to locate your box, please contact USPS by calling 800-275-8777 to speak with your local Postmaster or carrier. You may also determine the location by asking the neighbors on either side of you .

I am selling my home, where can I find resale documents?

Associa Hawaii is proud to announce the launch of our new automated information processing service (https://marketplace.communityarchives.com/login). This service will include resale transaction processing, completion of lender/mortgage questionnaires, property inspection requests, realtor fact sheets, appraiser information and more. This new service significantly reduces response time and increases accuracy, while allowing the user to have complete and easily retrievable transaction histories. This service was created as an alternative to acquiring information at the Association office. The only tool needed to use this new service is access to the Internet. After registering as a user, orders can be requested and completed without the need for numerous faxes, phone calls, and/or follow up. If you need assistance registering or navigating through the website, please call our customer service department at (800) 995-0682.

What’s the best method for reporting a hazardous common area condition or after-hours emergency?

During Monday through Friday business hours, please contact Community Manager, Chanelle Lovegrove at (808) 312-4603 with a backup e-mail notification, if possible, to kamakanaswimclub@hawaii.rr.com. For emergency common area conditions which occur after 5:00 PM or during the weekend, please call Allied Universal Security at (808) 202-6306. If Allied Universal Security is not scheduled for duty you may also call the Associa Emergency Line at 1-800-685-0444.

Do I need to obtain Architectural Committee approval before installing a security camera, shed, play structure or driveway extension? How about other exterior changes to my property?

Yes. Per the governing documents, the Hoakalei Resort Community Association Architectural Review Committee has jurisdiction over all construction, additions, alterations or repairs on any portion of Ka Makana, Town homes and Single Family Homes, individual Lots or common area property within Ka Makana. All exterior modifications require the homeowner to complete and submit an application for review to the ARC prior to installation. The Hoakalei Resort Community Association (Master Association/Hawaiian Properties) is responsible for reviewing and approving/disapproving all applications for construction, additions, modifications, and site improvements visible from streets or neighboring properties, including all improvements to enclosed private yards. To request an application or for further clarification, you may contact The Hoakalei Resort Community Association (Master Association/Hawaiian Properties) directly by calling 808-762-8200 or by emailing hoakaleidesign@hawaiianprop.com. PROHIBITED ITEMS INCLUDE BUT ARE NOT LIMITED TO: Awnings, Basketball Equipment, Greenhouse, Security Screen Doors, etc.

Important Local Email Addresses:

kamakanaswimclub@hawaii.rr.com

Ka Makana Swim Club

chanellel@associahawaii.com

Chanelle Lovegrove, Community Association Manager

ahamamoto@associahawaii.com

Adel Hamamoto, Assistant Manager

edabahia@associahawaii.com

Eduardo da Bahia, Community Association Administrator

info@associahawaii.com

Associa Hawaii Customer Service

boardofdirectors@kamakanaca.com